Learn how Industrial Defender helped a global chemical processing company build a single pane of glass for monitoring their OT assets, including vulnerability assessment and passive monitoring capabilities.
Customer Profile
The customer is a large producer of chemicals including low-density polyethylene (LDPE). They produce a wide range of chemical grades that are suitable for many plastic processing techniques, which are used for various applications.
Goals & Challenges
- Visibility and the management of assets in the complex is challenging as there are different teams using the 9 different plants with different groups/operators using them. The company’s goal was to monitor and manage these systems from one location.
- Monitoring of events are top priority.
- The company also has an IT system that monitors the events for the IT group servers by using a third party tool. The company’s goal was to forward the security events to the IT Security team to have another team looking at the events.
- Monitoring the network traffic is also a goal, primarily to detect any possible attacks or abnormalities in the network.
- There are firewalls with hard-coded rules between Level-2 and Level-3. Thus it makes it challenging to add a solution/agent in the Level 2 and beyond.
- Build a central solution that summarizes the potential risks in their systems.
Results
- The company used Industrial Defender to monitor and manage the inventory of their assets.
- Events are now visible from one location only, Industrial Defender. The moment the solution was implemented, they immediately noticed the problems they were not even aware it existed. An example was a service account causing continuous failed logons. Further investigation revealed that a service no longer needed was still being used.
- The company also found out some serious disk space issues on some of their OT devices.
- Industrial Defender, in addition to displaying the events, forwarded the events to their IT Security Team.
- Vulnerability Assessment feature of Industrial Defender helped the company to realize what types of weakness and vulnerabilities exists in their systems.
